Privacy policy
Last updated: November 17, 2025
Vision Audio operates this store and website, including all related information, content, features, tools, digital products and services, to provide you with access to our digital kits and related materials (the Services). Vision Audio uses Shopify as the platform that powers the Services. This Privacy Policy explains how we collect, use and disclose your personal information when you visit the site, access digital files, make a purchase or interact with us.
By using the Services, you confirm that you have read and understood this Privacy Policy.
Personal Information We Collect or Process
Personal information means data that identifies you or could be linked to you. It does not include anonymous or de-identified data.
Depending on how you use the Services, we may collect:
Contact details such as your name, billing address, email address and phone number.
Financial information such as payment method type, partial payment card digits, transaction confirmation details and other payment metadata. Shopify processes payments so we do not see full card numbers.
Account information such as your username, password and preferences.
Transaction information such as digital items you view, save, purchase, download or access, along with your purchase history.
Communications such as messages you send to customer support.
Device information such as IP address, browser type and device identifiers.
Usage information including how you navigate the store, activity within your account and data related to digital downloads.
We may also collect information through cookies and similar technologies.
Personal Information Sources
We collect personal information:
Directly from you when you visit the store, make a purchase, create an account or contact us.
Automatically through cookies, analytics tools and device data.
From service providers that operate or support parts of the Services.
From partners or third parties involved in analytics or marketing.
How We Use Your Personal Information
We use personal information for the following purposes:
Provide and improve the Services. We deliver your digital purchases, maintain your account, process payments, provide download access, send account notifications, store your preferences and improve the overall experience.
Marketing and advertising. We may send promotional emails or show ads based on your activity. You can unsubscribe from promotional emails at any time.
Security and fraud prevention. We verify account access, detect fraud, prevent unauthorized file distribution and protect the Services.
Communicating with you. We respond to your questions, support requests and account matters.
Legal reasons. We may use your information to comply with law, respond to legal requests and enforce our policies.
How We Disclose Personal Information
We may disclose personal information:
To Shopify and service providers involved in hosting, payment processing, data storage, analytics, security and customer support.
To marketing partners that assist with advertising. These partners use your information according to their own privacy notices. Depending on where you live, you may have the right to opt out of targeted advertising and data sharing.
When you direct us to do so such as when connecting your account to a social platform.
To affiliates or within our business group.
In a business transaction or when required to comply with law or protect our rights or users.
Relationship with Shopify
Our store runs on Shopify which collects and processes your personal information to operate and improve its platform. Shopify may combine information about your interactions with this store, other merchants and Shopify. In these cases Shopify is responsible for handling that data and for responding to related privacy requests. You can review the Shopify Consumer Privacy Policy and manage privacy choices through the Shopify Privacy Portal.
Third Party Websites and Links
The Services may link to third party sites. We are not responsible for their privacy practices. Review those sites before sharing information. Information posted publicly or on social platforms may be visible to others.
Children’s Data
The Services are not intended for children and we do not knowingly collect personal information from individuals under the age of majority in your region.
Security and Retention
No system is perfectly secure but we take reasonable steps to protect your information. Data in transit may not always be secure so avoid sending sensitive information over unsecure channels.
We keep personal information only as long as needed to operate the Services, maintain your account, meet legal requirements or resolve disputes.
Your Rights and Choices
Depending on your location, you may have rights related to your personal information including:
Right to access or know
Right to delete
Right to correct
Right to data portability
Right to opt out of sale or sharing for targeted advertising
Right to manage communication preferences
If you live in the UK or EEA, you may also have rights to object to processing, restrict processing or withdraw consent when consent is the legal basis.
We may need to verify your identity before processing a request. You may use an authorized agent where permitted.
Complaints
If you have a complaint, contact us. You may also have the right to escalate concerns to your local data protection authority.
International Transfers
Your information may be transferred or stored outside your country. If transferred outside the EEA or UK, we rely on approved transfer mechanisms such as Standard Contractual Clauses or other legally recognized tools.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our practices or legal requirements. The updated version will be posted with a new effective date.
Contact
If you have questions about this policy or want to exercise your privacy rights, contact us at info@visionaudio.net or at @visionaudiokits on Instagram.